Wed, 29 Jun 2016
Mon, 22 Feb 2016
Thu, 29 Oct 2015
The AVID MicroChip was designed and developed to specifically address the problem of identifying missing pets and returning them home to their families. The aim has not changed, but the products have evolved to include a choice of two implantation products to better suit your requirements.
We were using a cheaper chip company but switched to you due to their appalling customer service and have never had any regrets.
The registration process is so simple and efficient with the paperwork being received in most cases within just a few days. The speed in which they receive their documentation never fails to impress and delight our clients.
Our breeders also like the fact t...Read Full Testimonial
I have found transferring microchip details to the new owners very easy to do. Also when I telephoned for some information, I got through straight away and found the advice I needed, very helpful. Thank you
Just wanted to express my thanks for a superb service. I called yesterday and initially spoke to Ben, then Richard. Professional yet easy going and polite and friendly. Order placed approx 4.45pm, chips delivered 7.30ish this morning - excellent! Having the chips in a disposable syringe system makes life so much easier than struggling with the pistol grip type applicator.
On the chips: I love them! I really like the syringe style design and it seems so much easier to use than the other chips which myself and my nurse have used before.
On the app: What we really love is the app! It makes registering it so easy and the barcode scanner is genius!
I have been an AVID microchip & PETtrac database user for 9 years now and have nothing but praise for them both.
I have had no problems with migrating chips, and the service team at Avid are efficient, friendly & courteous. Nothing is too much trouble & the turn around time for registering & transferring details is very fast.
Updating details on the PETtrac database is fast &...Read Full Testimonial
Quick and unbelievably easy, registered a litter of 9 in less than 15 minutes.
Wow, fantastic service, couldn't believe how easy registering my litter would be. Helpful staff on the phone and well designed, user friendly online form to complete for each puppy. Would definitely recommend to other breeders.
The electronic microchip registration has saved us hours of admin time and made it much easier for us and breeders. Our breeders find the online registration very easy to use. The team at Avid are always very helpful, any queries are quick and easy to resolve. As a practice we have all noticed the difference moving to Avid has made.
Trying to find a company to supply our microchips was a daunting task.
As a charity it's of upmost importance to ensure we get value for money. Being a rescue, it's also important that we are able to ensure the safety of the dogs we rescue on a lifelong basis. Avid has delivered that and more.
From the start, dealing with the support team at AVID has been a pleasure, from fir...Read Full Testimonial
For the record I think your database system and customer service are superb, I only wish that other companies were half as good.
An excellent all round service providing first class customer care, first class microchips plus very prompt delivery.
An excellent, easy to use website. Ten out of ten. Many thanks AVID!