AVID MicroChip Identification Products AVID MicroChip Identification Products


Bookmark and Share

AVID Pet MicroChips on Facebook

Amazing Success Stories From PETtrac


Reunification Stories From AVID MicroChips & 24hr UK PETtrac Database


Tue, 27 Jul 2010 : Reuniting Pets Around The World


When Lula the springer spaniel was microchipped in the USA, little did her owner realise how valuable this tiny pet identification device would be – even when they both moved to another continent.

In July 2010 Lula escaped from her new home in the UK and was luckily found by someone in the area. There were no contact details for the owner on Lula's collar - the only form of identification was a plastic collar tag with the telephone number for the USA PETtrac Database and her MicroChip number. The kindly neighbour called AVID's UK PETtrac database to see whether we could assist in locating the owner.

In the move Lula's owner had forgotten to register her UK address against the microchip, but fortunately there was an alternative contact listed in the USA whom PETtrac were able to reach. A quick call later and Lula was safely back home again, all thanks to AVID MicroChip and the PETtrac Database. Lula's owner was so relieved to have her back safely, and described it as "testament to the fact that MicroChipping works, even when the pet was microchipped overseas".

Lula is now registered on the UK PETtrac Database, just in case she ever ventures away from home again!

The 24hr UK PETtrac Database, managed by AVID (Pet Identification MicroChips), provides a 24/7 service every day of the year to ensure that pets and their owners can be swiftly reunited…even if they have travelled from a different continent.

If you have moved from overseas and need to register your pet's microchip with the UK PETtrac Database, please click here and select the form titled "Moved to the UK and Need to Register Your Pet's Chip" to download the necessary paperwork.

For more information on the services provided by the UK PETtrac Database visit www.pettrac.co.uk or for information on the AVID MicroChips, www.avidplc.com



Tue, 06 Sep 2009 : PETtrac Helps Trace Chips From Overseas


On many occasions the PETtrac Database, available 24 hrs a day 365 days a year, has helped track down pet owners who have moved to the UK from overseas but never registered the pet MicroChip details with the UK database.

In one case, it was not even an AVID MicroChip, but as a pet MicroChip manufacturer with worldwide links, AVID was able to obtain the owner contact details and re-unite them with their pet.

AVID is a worldwide supplier of pet identification MicroChips, and this certainly helped when the PETtrac Database in the UK was able to contact the veterinary practice in the USA who originally implanted the MicroChip. It was this information and being able to trace the MicroChip so far back that enabled PETtrac to contact the pet owner who was in the UK and looking for their pet.

AVID and the PETtrac MicroChip Database recently launched the Pet Chip Update Campaign to remind pet owners to update their details when they change address or telephone numbers. For more details please contact www.petchipupdate.com or the AVID sales line on 0800 652 7 977



Tue, 30 Sep 2008 : The Cat That Was Missing 8 Years!


"Leo" has been living rough on a local golf course for the past eight years. He was a good hunter and his catches had been supplemented with tinned food by the golf club staff.

They became concerned that he was becoming too old to live outside all the time, so one of the ladies who worked there took him home. The staff had a whip round to get him checked out by the vet but he was rather troublesome to get into the carrying basket. One of our volunteers went to her house to help her, taking the MicroChip scanner, "just in case".

He was chipped, the house registered was fairly near the golf club, but to everyone's astonishment, when we got the owner on her mobile she told us that he had been missing for EIGHT YEARS!.

He had disappeared when they went on holiday in 2000, leaving someone to come in and feed him. They had searched extensively at the time, but the only information they had was a possible sighting at a factory between their house and the golf course (the golf course is on the other side of the river) and they were unable to find him.

In the time since they lost him they had moved to Scotland, so they agreed the lady from the golf course should keep him.

Despite his years living rough, he has settled well in his new home and is getting on with the lady's young cat.

The above letter was sent to the PETtrac MicroChip Database by Bury's Stray Cat Fund and highlights the issue of ensuring your contact details are kept up-to-date for the MicroChip. If you need to update your details contact PETtrac on 0800 652 8 977.



Fri, 29 Jun 2007 : The Amazing Re-unification Story Of Lynx After 10 Years Away!


It was another call to the PETtrac 24hr Database for details of an AVID MicroChip which had been found by the Blue Cross; little did we know at the time that Lynx had been missing for over 10 years!

"PETtrac handles hundreds of calls from owners reporting their pets missing and from vets, rescue centres and dog wardens who have found them again - but 10 years is the longest we have ever experienced" said Simon Clark of PETtrac.

Patricia Charnet, Lynx's owner said : "Lynx was with us from June 95 until February / March 1997. She is a lovely cat with a loud purr and a nice personality. When she went missing, I was very sad. I put notices in the neighbourhood, vet and local newspapers"

When I received the message from the Blue Cross at Burford, I thought this was a mistake. Then Trish told me that Lynx was found! It was all thanks to the microchip! She had been missing for 10 years! She has now settled back at home nicely.

She still has a lovely loud purr, a very nice mew and a lovely and affectionate personality.

Knowing what happened to Lynx for the last 10 years will remain a mystery, but in the end it will be a mystery with a miracle!"

Lynx is one of thousands of pets which have been reunited with their owners thanks to the AVID MicroChip and PETtrac the 24 hr Database Service. This story shows that no matter how long your pet is missing, there is always hope that they will return again.

"One of the biggest problems faced by PETtrac is that pet owners fail to update their contact information, and this amazing story shows that doing so can be vital. Whether it is a change of telephone number, address or ownership PETtrac needs to notified so that pet owners can be contacted should their pet be found" said Simon.

If you think your details might be out of date call PETtrac on 0800 652 8 977 Monday to Friday, 9:00am-5:30pm.

If you have lost or found a microchipped pet, call PETtrac's 24 hour service on 0800 652 9 977.



Tue, 23 May 2006 : Never, Never Say Never


We hope that our story will encourage and support those whose beloved cat friends have 'gone missing'.

Our story begins in September 2002 when our daughter moved into her own place and our family cat 'Holly' went to live with her. Unfortunately, we forgot to fully explain the change of plan to cat and, on the first opportunity, found a tiny gap in the back door of her new billet and disappeared over the hills and far away.

For some time we actively scoured the local area, left details with the local vets, cat charities, animal welfare organisations etc. but without any joy and as weeks turned to months and months turned to years we slowly started to accept that we might not see her again.

Imagine the scene therefore when, 3 and a half years later, our daughter received a phone call from a local vet about 'Holly'. They explained, to our now open-mouthed daughter, that a stray cat had been brought in for inoculation and that, as part of their normal procedure, they had scanned her for (and found) the microchip in her neck.

Further, they told her that 'Holly' was in good condition (in fact overweight), showed no outward signs of distress and that for the time being, had gone back home with the kind soul that had brought her in. So having taken down the name and address, our daughter quickly made contact and arranged to go and visit.

Picture the scene of the reunion - almost instant recognition and some tears all-round. This was indeed our 'missing' cat that for the past 3 years or so had been living rough and visiting the house of a cat lover that had been feeding her. Even more incredibly, the house was no more than a quarter of a mile away. So near yet so far!!!

Our story ends in the best way possible. We are happily re-united with 'Holly' who shows no signs of trauma from her experience, except to say that she is less keen on going 'out' than she used to be.

So, what is the moral of our story? Well there are several. Always, have your cats micro chipped, always keep the 'chip' firm up-to-date with any changes in your contact details and NEVER, NEVER SAY NEVER!

H & M Barnard



Fri, 26 Aug 2005 : PETtrac Database Helps Reunite Cat From Sweden


Byron Vets in Nottingham found out the extra lengths that PETtrac Database staff will go to, in order that a found animal can be reunited with it's owner.

When a critically ill cat was brought into their practice on a Friday afternoon in August, speed was particularly important in locating the animal's owners. Unfortunately, the microchip was not registered on the UK PETtrac Database, but details of where the microchip had been sold were recorded...to Sweden!

In an effort to locate the pet's owners, Heathrow and Gatwick animal reception centres were contacted and it was quickly discovered that the animal had been through the reception centre at Heathrow. Thanks to the staff at Heathrow, PETtrac were able to pass the owner's details to Byron Vets and make contact with them.

"Please say a heart-felt thank you to everyone who helped in the search - we think you are wonderful"

Gemma Clark, Byron Vet Clinic


Subscribe to the PETtrac Reunification Stories Feed - Click Here
PETtrac Reunification Stories RSS Feed